Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Knott's Berry Farm Complaint - Extremely upset
Knott's Berry Farm Complaint

Knott's Berry Farm Complaint

ADVERTISEMENT

Extremely upset


Management at Knotts Berry Farm are extremely unsympathetic and could care less about the people who come into their park. We had out of state family who went to the park on 6/19/08 (yesterday). We paid $160.00 for 4 adult tickets and 2 children tickets--my family stood in long lines and got on one ride in 3 hours. Several times after standing in line (in the extreme heat) they got to the front of the line and were told that the ride had become inoperable. The park closed at 7 p.m., my son-in-law recently had heart surgery and one of my grandchildren also had heart surgery in March. Also, two of the most popular rides were not working--my family left this morning to return to their home in Oregon. I called Knotts this morning (the day after their Knotts trip) and was on 45 minutes--then drove to Knotts (20 miles round trip), waited an hour for management to come to the gate--was told "sorry--my family should have complained when they were there yesterday. My family was disappointed that their time at Knotts was less than pleasurable and were too tired to complain. I thought perhaps Knotts would be responsive to my complaint--they even refused to send a management supervisor to speak with me--but they did give their names--Vanessa D. and Kevin N. (they are not permitted to give last names). Additionally, the gate were I stood and waited for management personnel was by a sewer drainage and was extremely nausating--even the poor workers standing by the gate complained of the foul odor.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Knott's Berry F...
SUBMIT a ticket
for Knott's Berry F...
WATCH videos
for Knott's Berry F...
More Knott's Berry Farm Reviews and Complaints MORE reviews and complaints
for Knott's Berry F...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Knott's Berry Farm reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team