Knott's Berry Farm Complaint

Knott's Berry Farm Complaint

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Dining plan - Dining pass


I bought knotts dining plan for me and my children thinking that I could use it at amber waves! only toto find out that my kids and I can only use the the dining pass inside the park at certain locations. What makes this even crazier these meal plans only apply to certain items on the menu! I called knotts the next day to request a refund and the rep said that she would take my information down and have a manager call me back. I asked when can I expect to hear from someone and she replies I don't know! Typically the allotted time to call someone back is usually between 24-48 hours. Well it's been well over that amount time because that call transpired on Saturday April 2nd, it is now Wednesday and not word from Knotts! These dinning passes cost $109 per person. I spend that at amber waves every visit and my kids get to order what they want off the menu. The dining pass is not worth the price for any member because the amount of meal options vs the cost and the amount of visits at the park will not equate to over $500 worth of food. When ever we come to knotts and that's 5 plus times a year we eat at amber waves and stay in the knotts hotel. I'm requesting a refund of at least 3 of the dining passes.


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