Knott's Berry Farm Consumer Complaints All Reviews

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Knott's Berry Farm Reviews

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  • Dining plan

    I bought knotts dining plan for me and my children thinking that I could use it at amber waves! only toto find out that my kids and I can only use the the dining pass inside the park at certain locations. What makes this even crazier these meal plans only apply to certain items on the menu! I called knotts the next day to request a refund and the rep said that she would take my information down and have a manager call me back. I asked when can I expect to hear from someone and she replies I don't know! Typically the allotted time to call someone back is usually between 24-48 hours.... More...
    (Entertainment, Movies, Events)
    Shadorgreen28's Picture   Shadorgreen28    0 Comments   Comments
  • knotts rude employee

    I went to knotts today with my 2 kids,as I usually do every week.I have gold season passes and annual parking.I usually spend at least $100,everytime we go.I was very disappointed with my service today at panchos tacos in Fiesta village.I was told 3 times today that I needed an Id to use my debit card,by different vendors,this was odd.I've never been carded at al this year and we have come at least 20-30 times.Now I do understand protocal. But being I never needed it,I didn't bring it.The other vendors were cool about it.They asked my debit card number or control number for... More...
    (Restaurants, Fast Food, Coffee)
    nikki34's Picture   nikki34    1 Comments   Comments
  • Poor Customer Service

    I went with my family of 6 to Knott's Berry Farm Happy to make the 15.00 donation per person to Toys for Tots on Sunday 12/12. We lined up at 4:30 at the theatre area to see the Snoopy on Ice 5:30 show. We were in line a hour before the show. The line kept moving and stopped right at us. We were not allowed to see the show because it had reached capacity. We we all incredibly shocked and saddened by this event because my 4 children, husband and I love this show. It is something we look forward to seeing every year. All of my children are very young (ages 9,6,3 and 2), and one of... More...
    (Entertainment, Movies, Events)
    maestralisa1's Picture   maestralisa1    1 Comments   Comments
  • Upset mom

    I recently took my family to Knotts, I purchased my tickets on line. I got (2) adults and (2) junior tickets. My 17yr old has severe Cerebral Palsy and is in a wheelchair and can't ride any of the rides offered. So I purchase a junior ticket for her. We got to the gates to go in and they ask me her DOB I told them,and they made me go to the window and made me pay the difference for an adult ticket which was $31 more. What upset me the most is I don't think it was fair to pay for an adult ticket when she can't do anything but watch everyone one else have fun. I dont't... More...
    (Entertainment, Movies, Events)
    tazzmaniac74's Picture   tazzmaniac74    0 Comments   Comments
  • Knott's Negligence

    I visited Knott's Scary Farm on 10/10/2008, waited in line for 2-2 1/2 hours while myself, and my party, including 13 yr old children, were repeated pushed, elbowed, kneed, assaulted, and witness to several people fainting in the lines. Nowhere was there visible a Knott's staff members, any semblence of an actual line or a Buena Park Police Officer for that matter. The poor planning and utter negligence on Knott's behalf led to several injuried and health issues suffered by many park goer's that day. The park staff offered the explanation that it was a Friday night and... More...
    (Entertainment, Movies, Events)
    nonreturner's Picture   nonreturner    0 Comments   Comments
  • Extremely upset

    Management at Knotts Berry Farm are extremely unsympathetic and could care less about the people who come into their park. We had out of state family who went to the park on 6/19/08 (yesterday). We paid $160.00 for 4 adult tickets and 2 children tickets--my family stood in long lines and got on one ride in 3 hours. Several times after standing in line (in the extreme heat) they got to the front of the line and were told that the ride had become inoperable. The park closed at 7 p.m., my son-in-law recently had heart surgery and one of my grandchildren also had heart surgery in March.... More...
    (Entertainment, Movies, Events)
    veryveryangry's Picture   veryveryangry    0 Comments   Comments
  • JEREMIAH'S MOM,SAY"S Boooooo to...

    JEREMIAH'S MOM,SAY"S Boooooo to Knott's Berry Farm!!!!!!! We saved to take our 9 yr. old son to Knott's before he was to have surgery.Jeremiah is deaf and he was getting a coclear to see if it would help him to be able to hear some. Now we had just got there at around 10:00 in the morning.My husband took him on one ride and he had a blast,so now he was going to take him on the ride across from this one.There are approx.10 seat's on each side of the ride.So about 20 seat's in all.Now there was only one seat on each end of the ride open,my husband... More...
    (Entertainment, Movies, Events)
    MRS.DALE's Picture   MRS.DALE    1 Comments   Comments
  • Dear Knotts Berry Farm Subject:...

    Dear Knotts Berry Farm Subject: There's no Free lunch for Children, a FAT idea!!! Message: I cannot believe that you would offer our children today a free lunch that has no nutritional value- (Snoopy's Doggie Bag - Free Lunch for Kids includes a Hoffy Hotdog, Lay's Potato Chips, Knott's Berry Farm Premium Cookies and a Pepsi softdrink) but bad carbohydrates sugar and trans-fat. Thanks for contributing to childhood obesity. Good Job!!! Next time maybe you should consult a nutritionist before you offer something to our children, they don't need... More...
    (Entertainment, Movies, Events)
    CindyBrown's Picture   CindyBrown    1 Comments   Comments


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